Distractors
Language for client pre-booking intake calls, a laundry protocol, steps for selling gift cards
Treatment room turnover protocols, therapist hygiene practices, steps for selling gift certificates
Language for cancellation policies, referral policy protocols, steps for selling gift vouchers
Key
An open/close checklist, a rebooking script, and steps for selling a gift voucher
Question
In “Five Simple Systems to Keep You Fully Booked” by Elicia Crook, what are three processes the author recommends documenting to free up some brain space?