Distractors
Offer discounts, use automated appointment tools, request testimonials
Create demand by limiting appointment slots, ask for the rebook, keep systems simple
Use automated appointment tools, invest in direct mail, create loyalty packages
Key
Ask for the rebook, use automated appointment tools, keep systems simple
Question
What are the three key retention strategies Davonna Willis, author of “3 Business Retention Strategies” says she uses to boost revenue and save time?