Emotion, the Client, and You

Most massage therapists have experienced an emotional response from clients during a massage. This can range from personal talk to outbursts of tears and even more extreme reactions. How do you manage the emotional client? Are there ways to predict whether an emotional response will happen? How should the therapist respond? Is there a protocol that will help the client and protect the therapist? Join us for this stimulating discussion, where you’ll develop a better understanding of the highly impressionable mindset of the client during massage therapy and learn about the triggers behind emotional reactions. You’ll be better prepared for these situations as you discover how to best manage these incidents with practical, in the moment responses.