Effective Communication Skills for Massage Therapists

Approved States

AL,AK,AR,AZ,CA,CO,CT,DE,DC,FL,GA,ID,IL,IN,IA,KS,KY,ME,MA,MI,MN,MO,MT,NV,NH,NM,NC,ND,OH,OK,OR,RI,SC,SD,TN,TX,UT,VT,VA,WA,WV,WI,WY

Archived Course

Active

Authors

WMC:Rick Boden

Credits

1.00

Custom Permissions

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Description

Delivering exceptional customer service is the key to building and sustaining any customer-focused business. The only way to do that is to thoroughly understand what your clients want, need, and expect. Learn five vital elements of communication needed to understand your clients' expectations. Use the structured format outlined in this presentation for communicating with your clients and deliver exceptional service every time.

NetForum Course ID

WMC-Webinar068

Pass Percentage

Quiz Questions

WMC-Webinar068 Question 1

WMC-Webinar068 Question 2

WMC-Webinar068 Question 3

WMC-Webinar068 Question 4

WMC-Webinar068 Question 5

Supplementary Materials

Slides

Handout: Language Samples